Lori will join Panel 2: “It’s Never Too Late to Learn – Women Who Have Embraced the Digital Shift,” a conversation designed to celebrate women who have transformed their careers through lifelong learning and resilience. The discussion will explore how technology continues to open new opportunities for professionals at every stage of their career, highlighting stories of courage, reinvention, and continuous growth.

As a WGU alumna and dedicated Linux Engineer, Lori’s journey is a strong example of embracing change with confidence. Her decision to pursue a new path in technology illustrates the potential of education and persistence to reshape careers, inspire others, and strengthen the industry’s diversity.

She will join an accomplished panel lineup that includes:

• Lisa Guess, Senior Vice President of Customer Experience, Ericsson
  
• Amy Brumfield, Executive Director of Institutional Research and Government Affairs, College of Eastern Idaho
  
• Betsy Davies, Vice President of Operations, Idaho Technology Council
  
• Moderator: Brittany Giudici, Director of Communications at Microsoft and Founder of Treasure Valley Women in Tech
  

Together, they will share perspectives on learning, leadership, and the evolving role of women in shaping the digital economy.

“Lori’s story captures the essence of what we value at Apiphani — curiosity, courage, and the drive to keep learning,” said Diane Temple (CEO & President of Idaho Technology Council). 

She also added, “Her achievements remind us that it is never too late to grow, adapt, and build something new. We’re honored to see her representing our team and inspiring others in the process.”

WiTECH Summit 2025

The WiTECH Summit 2025 brings together innovators, educators, and technology professionals to celebrate women’s contributions to the field and to create pathways for future talent. Apiphani congratulates Lori and all participants for their leadership in advancing inclusion and innovation in technology.

• Location: JUMP Boise
• Date: 12/10/2025
• Time: 8:30 AM – 4:00 PM MST
• Registration Form 

Founded in 2024, Tradeoff Software built AI-powered infrastructure tools and LLM-based applications for startups and enterprises. Following the acquisition, Ericson joins apiphani as Vice President, Product & Engineering, overseeing product management, design, and software development for luumen, and reporting directly to Co-Founder and CEO Justin Folkers. Key Tradeoff team members — Zach Hill, Senior Software Engineer, and Allie Keith, Product Designer — will also transition to apiphani as part of the integration.

“I love building things and working with AI, so joining a services-forward company wasn’t an obvious next step. But once I saw what apiphani was doing, and got to know the people behind it, their pursuit of excellence was compelling. They reliably deliver 99.999% uptime already and still push every day to be better. The chance to take that kind of service and pair it with what we’re building on the luumen product side is a really exciting mix,” said Ericson.

“Braden and his team amplify what we’re building at apiphani — technically, culturally, and in how they think about solving problems,” said Folkers. “They deliver that rare ability to see around corners, and to build products with that perspective in mind. I couldn’t imagine a better partner to help bring our vision for agentic AI-enabled services to life.”

Before founding Tradeoff, Ericson was a software engineer and product manager at PayPal, where he was named on more than 20 patents and recognized as one of PayPal’s Top Inventors. He later founded Sparrow, a marketing analytics platform that grew to more than 6,000 users before being acquired.

About apiphani

Apiphani is reimagining how organizations manage their mission-critical workloads. A technology-enabled services provider, apiphani helps enterprises unlock more value from existing software investments, reduce technical debt, and run high-performance, resilient application environments that enable digital transformation. Among the fastest-

growing privately held IT companies in the US, apiphani leads the shift toward hyper-automated IT operations with luumen and its AI-based Deep Automation™ technology — freeing people to focus on the work that matters most. Learn more at apiphani.io.

Media Contact:

Hope Eyre
VP, Marketing & Alliances
Apiphani
Email: Press@apiphani.com

This recognition highlights José’s leadership in helping enterprises modernize and scale
their mission-critical applications. Please join us in congratulating José on this well-
deserved honor.

Read the full SmartDev announcement here: https://lnkd.in/gMswqe-H.

You can follow José on both LinkedIn and Medium.

BOSTON – April 2, 2025 – Apiphani, a leading technology-enabled services company focused on helping businesses reduce the risks and effort associated with managing mission-critical applications, today announced the appointment of Ed Funaro as chief revenue officer. In this role, Funaro will lead apiphani’s revenue growth in a rapidly expanding market.

Funaro has 35 years’ experience managing technology practices at several of the world’s leading consulting companies and was chief revenue officer at Cloud Sherpas, a cloud technology company he helped grow to $175 million in revenue in six years before being sold to Accenture.

“I am thrilled to join apiphani at this exciting juncture in its history,” said Funaro. “I’ve been watching apiphani’s amazing growth unfold over the past several years. I think it is perfectly positioned to deliver value to customers who seek to improve the security, performance, and resilience of their mission critical environments using technologies such as apiphani’s AI-based Deep Automation. I am confident that I can help apiphani grow revenue and market share and help our customers do the same.”

Apiphani helps businesses reimagine the way mission-critical workloads are managed. Using AI-based Deep Automation™ technology, apiphani automates many of the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work. With services ranging from SAP managed services to managed data pipelines, application support, security management and more, apiphani meets the needs of large enterprises, managed service providers (MSPs), and small- and medium-sized businesses (SMBs).

“Our company is growing rapidly. We were ranked the 173rd fastest growing privately held company on the Inc. 5000 list in 2024, and bringing Ed on board will help us continue this momentum,” said apiphani CEO Justin Folkers. “Ed has an impressive track record of growing companies and delivering success through digital transformation, something our company, customers and partners will benefit from.”

Funaro’s leadership experience prior to joining apiphani includes the role of Principal Director at Accenture, leading Accenture North America’s $1.2B Cloud-First Practice after Accenture acquired Cloud Sherpas. He has also held partner-level positions within technology practices at Capgemini, Ernst & Young, Computer Sciences Corporation (CSC) and Greenwich Technology Partners. Additionally, as president, Funaro grew sales 38 percent in less than two years while at Computer Enterprises Inc. Most recently, Funaro served as president of Tquila Automation, a robotic process automation (RPA) start-up in which he was an angel investor and board member, and served as managing partner at Revenue Architects, a consulting company focused on strategies for achieving more accelerated, predicable and sustainable revenue growth.

Learn more about apiphani’s solutions here.

About apiphani

Apiphani, a technology-enabled managed services provider, is reimagining the way organizations manage their mission-critical workloads. Apiphani helps unlock the hidden and under-utilized capabilities of customers’ existing software investments, reduces technical debt, and deploys high-performance, highly resilient application estates that serve as the foundation for digital transformation and innovation. One of the fastest-growing privately held companies in the U.S., apiphani is at the vanguard of the movement to hyper automate IT operations. Apiphani’s AI-based Deep Automation™ technology automates many of the common tasks associated with managing a complex IT environment, freeing people to focus on more value-additive work. For more information, visit apiphani.io. 

BOSTON, MA, August 13, 2024 – Apiphani, Inc., a technology-enabled managed services provider reimagining the way organizations manage their mission-critical workloads, today announced that Inc. Magazine has ranked apiphani as No. 173 on the prestigious 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. Between 2020 and 2023, apiphani grew 2,210 percent. This is the second year in a row that apiphani has been ranked on the list, appearing even higher in the ranking than last year, when it ranked No. 211.

“We are thrilled that Inc. Magazine has recognized apiphani as one of the fastest growing privately held company in the United States for the second year in a row. This is a tremendous achievement, reflective of our team’s hard work and the value we deliver every day for our clients,” said Justin Folker, CEO of apiphani. “I would like to thank our clients, our partners, and our employees for helping to make this possible.”

Apiphani takes a new approach to mission critical. Working at the vanguard of the movement to hyper automate IT operations, apiphani’s AI-based Deep Automation™ technology automates the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work.

“The core idea behind apiphani is that artificial intelligence (AI), and automation powered by AI, represent the next industrial revolution. It’s going to disrupt at that level,” continued Folker. “Letting Deep Automation handle the everyday details enables the exceptional talent on apiphani’s client teams to be deployed against much more interesting and much more business additive tasks.”

This combination of experience, talent and hyper automation uniquely enables apiphani to continuously improve the availability and performance of clients’ mission-critical systems, identify and fix potential problems before they cause disruptions, lower the mean time to resolution (MTTR) for problems that do occur, and consult on ways to better optimize the IT environment.

Apiphani recently launched its Data & Analytics Practice, a new suite of services focused on helping clients architect a data mesh solution that drives extreme efficiency, reliability, and value. The apiphani Data Pipeline provides a foundation for clients’ most important business intelligence (BI), machine learning (ML), artificial intelligence (AI), and digital products.

The prestigious Inc. 5000 ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. 5000.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. The top 500 companies are featured in the September, 2024, issue of Inc. magazine.

About apiphani

Apiphani, a technology-enabled managed services provider, is reimagining the way organizations manage their mission-critical workloads. Apiphani helps unlock the hidden and under-utilized capabilities of customers’ existing software investments, reduce technical debt, and develop a high-performance, highly resilient system that can serve as the foundation for digital transformation and innovation. One of the fastest-growing privately held companies in the U.S., apiphani is at the vanguard of the movement to hyper automate IT operations. Apiphani’s AI-based Deep Automation™ technology automates the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work. For more information, visit apiphani.io.

CONTACT:
Robert Dobbs
(617) 917-5335
robert.dobbs@apiphani.io

More about Inc. and the Inc. 5000

Methodology

Companies on the 2024 Inc. 5000 are ranked according to percentage revenue growth from 2020 to 2023. To qualify, companies must have been founded and generating revenue by March 31, 2020. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2023. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2020 is $100,000; the minimum for 2023 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.

About Inc.

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com.

BOSTON, MA, July 10, 2024 – Apiphani, Inc., a technology-enabled managed and professional services provider redefining the way businesses manage their mission-critical workloads, today launched its Data & Analytics Practice, a new suite of services focused on helping clients architect a data mesh solution that drives extreme efficiency, reliability, and value. The apiphani Data Pipeline provides a foundation for clients’ most important business intelligence (BI), machine learning (ML), artificial intelligence (AI), and digital products.

The apiphani Data Pipeline comprises all the components needed for a modern data and analytics platform, including cloud-native tools and data catalog solutions. Beyond the core technology platform, the apiphani Data Pipeline is built around a managed service, allowing clients to plan, implement, socialize, and maintain the resulting data pipelines. This results in reliable, streamlined, self-service data that delivers value to end users, data professionals, engineers, business managers, and executives.

“Business is increasingly data-driven, but many companies aren’t able to make that leap because they don’t have a single, cohesive, and verified source of data to drive their decisions,” said Justin Folkers, CEO of apiphani. “Most organizations spend 80% of their time gathering, cleansing, and preparing their data and only 20% in analysis. And they do it again and again, week after week, to produce the same reports with little time for insight, let alone innovation.”

The apiphani Data Pipeline automates the hard work of integrating and harmonizing the data to create data domains aligned with top business priorities, organized in ways that make sense for the business. By accelerating data discovery and access, the apiphani Data Pipeline fundamentally changes how organizations think about their data, uncovering its hidden value.

“Many organizations make the mistake of focusing only on getting the data pipeline platform built, but success depends more on embedding it into the way you work and ensuring it continues to meet ever-evolving business needs,” said James Kendrick, Principal Director, Data and Analytics Practice, at apiphani. “The vision of the apiphani Data Pipeline goes beyond the technology involved. Apiphani has created a business methodology to guide companies through a complete solution from strategy to technology stack to service. Our new data pipeline offering is central to digital success, from traditional business intelligence to digital products.”

The apiphani data pipeline was strategically developed and put into operation along with executives, leadership, and technologists from our co-innovation partner and early adopter, Power Systems Mfg, (PSM) a Hanwha Company. It is a business driven, proven product. John Thorburn, PSM Head of IT and co-innovation lead describes the effort this way. “Apiphani brought valuable expertise to the effort, supplementing PSM’s own resources. We have executive vision, business domain experts, and people who know how to extract data from SAP or other applications. We didn’t have the experts or the tools to put it altogether. That requires a platform, and new methods that treat data as a product. Apiphani had the platform, the processes, and the expertise that needed to put this thing together. Apiphani knew how to get it done right.”

Research by McKinsey has shown that approaching data as a product delivers 90% faster time-to-value and a 30% reduced cost-of-ownership. A typical client engagement for the apiphani Data Pipeline starts small with showcase and proof-of-concept projects that reduce risk while increasing chances for an early win. The lessons learned and the reusable components created during this fast-cycle start build a solid foundation for quicker time to value, and the early successes drive buy-in.

About apiphani

Apiphani, a technology-enabled managed services provider, is reimagining the way organizations manage their mission-critical workloads. Apiphani helps unlock the hidden and under-utilized capabilities of customers’ existing software investments, reduce technical debt, and develop a high-performance, highly resilient system that can serve as the foundation for digital transformation and innovation. One of the fastest-growing privately held companies in the U.S., apiphani is at the vanguard of the movement to hyper automate IT operations. Apiphani’s AI-based Deep Automation™ technology automates the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work. For more information, visit apiphani.io.

Contact:

Robert Dobbs

(617) 917-5335

Robert.dobbs@apiphani.io

Apiphani takes a new approach to mission critical. Working at the vanguard of the movement to hyper automate IT operations, apiphani’s AI-based Deep Automation™ technology automates the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work.

“The core idea behind apiphani is that artificial intelligence (AI), and automation powered by AI, represent the next industrial revolution. It’s going to disrupt at that level,” said Justin Folkers, CEO of apiphani. “Letting Deep Automation handle the lower level details enables the exceptional talent on apiphani’s client teams to be deployed against much more interesting and much more business additive tasks.”

This combination of experience, talent and hyper automation uniquely enables apiphani to continuously improve the availability and performance of a client’s mission-critical systems, identify and fix potential problems before they cause disruptions, lower the mean time to resolution (MTTR) for problems that do occur, and consult on ways to better optimize the IT environment.

“We are thrilled that Inc. Magazine has recognized apiphani as the 211 th fastest growing privately held company in the United States. This is a tremendous achievement, reflective of our team’s hard work and the value we deliver every day for our clients,” continued Folker. “I would like to thank our clients, our partners, and our employees for helping to make this possible.”

The prestigious Inc. 5000 ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. 5000.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000 . The top 500 companies are featured in the September, 2023, issue of Inc. magazine.

About apiphani

Apiphani, a technology-enabled managed services provider, is reimagining the way organizations manage their mission-critical workloads. One of the fastest-growing privately held companies in the U.S., apiphani is at the vanguard of the movement to hyper automate IT operations.

Apiphani’s AI-based Deep Automation™ technology automates the mundane tasks of managing a complex IT environment, freeing people to focus on more value-added work.

Apiphani helps unlock the hidden and under-utilized capabilities of customers’ existing software investments, reduce technical debt, and develop a high-performance, highly resilient system that can serve as the foundation for digital transformation and innovation. For more information, visit apiphani.io .

CONTACT:

Robert Dobbs

(617) 917-5335

robert.dobbs@apiphani.io

More about Inc. and the Inc. 5000

Methodology

Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022.

(Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.

About Inc.

Inc . Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc. ’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media.

Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent.

For more information, visit www.inc.com .

]]> https://www.apiphani.io/in-the-news/with-a-three-year-revenue-growth-of-over-2600-apiphani-ranks-no-211-among-americas-fastest-growing-private-companies/feed/ 0 https://www.apiphani.io/in-the-news/mit-start-up-lunar-station-selects-apiphani-as-enterprise-cloud-partner/ https://www.apiphani.io/in-the-news/mit-start-up-lunar-station-selects-apiphani-as-enterprise-cloud-partner/#respond Wed, 01 Mar 2023 15:00:07 +0000 https://www.apiphani.io/?p=899 apiphani Wins Contract with MIT-Start-up Lunar Station Corporation to provide Hosting and Managed Enterprise Cloud Services

apiphani, a Boston-Based application managed services company, today announces that apiphani has been selected by Cambridge-Based Lunar Station Corporation to host and manage their MoonHacker™ Intelligence Platform solution through a multi-year contract.

The solution deployed by apiphani for the MoonHacker™ (a cloud-based deep learning framework) aligns with Lunar Station’s vision to deploy applications in a Cloud-Based Environment while maintaining the security and flexibility necessary for critical applications. Support services include application hosting on AWS and managed services, both of which are tightly integrated into apiphani’s proprietary tier 1 application management and incident avoidance technologies.

“Looking at the broad market of providers and wanting more in a relationship, partnering with apiphani was the best choice for us, unequivocally!” said Blair DeWitt, CEO and Founder of Lunar Station Corp. “This partnership allows my team to focus on continued enhancement of our MoonHacker™ Intelligence Platform and know that the infrastructure needed to deploy it is the best no matter our dynamically changing needs. The apiphani/AWS solution permits the quick deployment and expansion of our environment on-demand to Commercial or Government environments seamlessly.” DeWitt continued.

apiphani began operations in 2018 with offices in Boston and Lisbon. Their proprietary software suite was developed using machine learning and is powered by Deep Automation™ in order to predict and prevent service interruptions within mission critical application environments. The solution also greatly reduces operational risk by limiting the need for Level 1 & 2 support personnel. This solution is fully integrated into their Application Managed Services (AMS) business line.

“We are thrilled to be partnering with Lunar Station,” said Justin Folkers, CEO of apiphani. “This is an organization that leverages advanced technology in simulating future Lunar missions for their clients with their code base, so they need the best partner on Earth – one that posesses a clear understanding of how to leverage hyperconverged edge technology in managing their applications. Who’s to say the edge won’t be on the Moon in the near future, we are excited and ready to help support that vision!”

For more information or to contact Apiphani at marketing@apiphani.io, or visit the website

Media Contact:Robert Dobbs (617) 917-5335 robert.dobbs@apiphani.io

]]> https://www.apiphani.io/in-the-news/mit-start-up-lunar-station-selects-apiphani-as-enterprise-cloud-partner/feed/ 0 https://www.apiphani.io/in-the-news/apiphani-announces-appointment-of-cynthia-borgman-to-its-board-of-directors/ https://www.apiphani.io/in-the-news/apiphani-announces-appointment-of-cynthia-borgman-to-its-board-of-directors/#respond Wed, 06 Nov 2019 14:58:21 +0000 https://www.apiphani.io/?p=896 Apiphani Appoints Current Chief Delivery Officer to its Board of Directors

Apiphani, the global leader in automated mission critical application management, today announced that Cynthia Borgman, currently Chief Delivery Officer, will be appointed to its Board of Directors to better align the financial decisions of apiphani with the growth in the Application Managed Services business.

“Cindy is an inspirational leader who has championed the core values and strategic vision of our company from the day she joined the team. Her deep industry background and demonstrated business acumen make her an obvious choice to fill the role of Treasurer,” said Justin Folkers, chairman and CEO, apiphani. “She will be an outstanding addition to our board.”

“I am honored to serve on the apiphani Board of Directors,” said Borgman. “apiphani is transforming the application managed services industry through innovative technologies and a philosophy that I personally find compelling. Most importantly, our people and clients are realizing the benefits of this new approach every day.”

Background on Cynthia Borgman

Borgman is currently the Chief Delivery Officer at apiphani. Prior to joining apiphani, Borgman served as the CTO of Virtustream, a role she assumed after having been the SVP of the Application Managed Services practice at that organization. Cindy matured the service offering at Virtustream, evolving it from a task-oriented to a results-oriented practice, added domain expertise and structure to the delivery team, and contributed heavily to the sales process.

Prior to joining Virtustream, Borgman pioneered and grew the SAP Hosting and Managed Services business at Capgemini for 17 years, culminating with her attaining the global leadership position of the service line.  During her tenure, the practice was the fastest growing and the most profitable business unit within the Infrastructure Services division.

About apiphani

apiphani is the global leader in automated mission critical application management. Founded by recognized industry leaders, apiphani is dedicated to helping businesses minimize the effort and risk associated with managing tier one applications. By integrating decades of experience with Deep Automation and machine learning apiphani is able to drive extreme efficiency and reliability in support of their client’s most vital workloads. For more information visit www.apiphani.io

Media Contact: Robert Dobbs (617) 917-5335 robert.dobbs@apiphani.io

]]> https://www.apiphani.io/in-the-news/apiphani-announces-appointment-of-cynthia-borgman-to-its-board-of-directors/feed/ 0 https://www.apiphani.io/in-the-news/a-letter-to-our-friends-followers/ https://www.apiphani.io/in-the-news/a-letter-to-our-friends-followers/#respond Thu, 22 Aug 2019 13:56:23 +0000 https://www.apiphani.io/?p=891 You may have heard that providers in the application managed services space are redesigning their support models to accommodate for the deployment of automation into their service delivery models. I wanted to take a moment to explain our approach and how it differs significantly from those of our competitors.

With the widespread adoption of automation technologies many providers are demanding an immediate return on their technology investment. A quick glance at the balance sheet appears to show that their experienced labor pool represents a line item ripe for trimming. On paper this makes sense; You invest in automation in order to reduce the number of people you need, so it logically follows that these initiatives should result in a reduction in headcount and the associated costs. Although this certainly improves the financial optics, it is woefully misguided from an operational perspective and threatens the stability of client environments.

The problem with this approach is two-fold. First, the above premise for the adoption of automation is inherently flawed. Mature organizations investing in these technologies should not be looking for an immediate return. This is a sea change in how managed services are provided and any adjustment of this magnitude takes time. Providers should expect their L3+ headcount to grow more slowly, eventually remain static relative to the number of environments under management, and finally to fall. But again – only relative to the number of workloads they are managing. And this leads us to the second and most dangerous error that some organizations are making.

If deployed properly, these technologies do offer the opportunity to reduce resources in the short term. The accountants looking for immediate relief for this quarter are going to be disappointed, however. The redundancies we expect to see when automation is introduced are not among the ranks of the highly experienced, but rather the L1 and L2 support teams who have typically been assigned the more mundane tasks associated with application and infrastructure management. Reducing reliance upon these resources in favor of automation is a wise decision, but it is not one that should be made primarily for immediate economic gain, as these pools are relatively inexpensive already.

But the promises have been made and the costs must be justified. And so, we are seeing the real-world consequences of poorly considered automation deployment strategies: the purging of the very people that are of the most value. Here is the often-misunderstood truth about application management: Not everyone does it well. Behind every successfully deployed and managed application environment are individuals who have honed and mastered their craft over many years and many hard nights in the trenches. You cannot automate experience nor can you replace good judgement with artificial intelligence. These will forever be qualities that are needed to consistently deliver successful outcomes.

As professionals in this space for more than 20 years, we understand exactly where emerging technologies can – and can’t – be helpful. We use deep automation and artificial intelligence to remove the repetitive, commodity tasks that humans don’t do particularly well and that carry a significant risk profile. This greatly enhances the stability of the environment and frees our expert engineers to add value higher up in the technology stack, right where our clients need them.

We built apiphani to take advantage of the most current automation and AI technologies available. Rather than reducing the number of experienced engineers we are adding more as quickly as we can. Indeed, we employ exactly zero L1 or L2 staff and have no intention of doing so. Every engineer our clients speak to is among the best in the industry. We also silo our teams by account, not technology. This means that every conversation is with someone who knows not just what application the client is running, but how they are using it, and what happens when it doesn’t run well.

Our clients choose to partner with us because they understand the value of a resilient environment, the cost of a fragile one, and the benefits of working with experts on a daily basis. Our engineers work with us because they know we appreciate their talent, their dedication to our clients, and the passion that they bring to work every day. In an industry struggling to adapt to change, apiphani offers our clients and technologists a consistent and reliable operating model built upon the technologies that will power this industry for years to come.

Whether you are an existing or prospective client, a member of our amazing team, or one of our great technology partners, I want to thank you for giving this a read. I welcome your feedback and look forward to continuing the conversation.

With Kind Regards,

Justin FolkersFounder & CEO

]]> https://www.apiphani.io/in-the-news/a-letter-to-our-friends-followers/feed/ 0 https://www.apiphani.io/in-the-news/apiphani-wins-contract-with-dallas-based-hunt-consolidated-to-provide-hosting-and-managed-enterprise-cloud-services/ https://www.apiphani.io/in-the-news/apiphani-wins-contract-with-dallas-based-hunt-consolidated-to-provide-hosting-and-managed-enterprise-cloud-services/#respond Wed, 17 Jul 2019 12:50:08 +0000 https://www.apiphani.io/?p=830 apiphani Wins Contract with Dallas-Based Hunt Consolidated to provide Hosting and Managed Enterprise Cloud Services

apiphani, a Boston-Based application managed services and hosting company, today announces that apiphani has been selected by Dallas-Based Hunt Consolidated to host and manage their SAP Business Warehouse (BW) and Business Process & Consolidation (BPC) on HANA environment through a three-year contract.

“This effort represents the first SAP production workload that Hunt has moved into the public cloud,” said Hunt Chief Digital and Information Officer Diane Schwarz, “We knew it was the right decision, the question was who we should partner with to make it happen. apiphani brought together a compelling combination of skill, innovation, and experience that we felt would best suit our current and future requirements.”

The solution deployed by apiphani began with a migration which included an in-flight upgrade of the underlying HANA database and the SAP BW & BPC applications. Support services include application hosting and managed services, both of which are tightly integrated into Apiphani’s proprietary tier 1 application management and incident avoidance technologies.

“This was a significant step for Hunt as an organization. We wanted to be sure that we were positioning ourselves for the future, not simply replicating our existing operational model,” said Hunt IT Director, Shiva Nithiananda.

apiphani began operations in 2018 with offices in Boston and Lisbon. Their “max” software suite was developed using machine learning and deep automation in order to predict and prevent service interruptions within mission critical application environments. The solution also greatly reduces operational risk by limiting the need for Level 1 & 2 support personnel. This solution is fully integrated into their Application Managed Services (AMS) business line.

“We are thrilled to be partnering with Hunt Consolidated,” said Justin Folkers, CEO of apiphani. “This is an organization that has a clear vision of what they want their technology to do for them and we are excited to help them realize that vision.”

The migration of the four-tier application to Apiphani’s cloud platform was completed within 8 weeks and demonstrated improved system performance. apiphani Chief Delivery Officer Cindy Borgman praised both teams for their work. “It is easy to assume that the best-case scenario will come to pass, but success never comes easily in this industry; you have to work for it. These teams were highly focused on engineering this outcome and the results demonstrate that.”

For more information or to contact Apiphani at marketing@apiphani.io, or visit the website: https://www.apiphani.io/about.

Media Contact:

Robert Dobbs 

(617) 917-5335 

robert.dobbs@apiphani.io

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